Care Do you have a minimum length of stay for your Respite Care package?
Do you provide care and support for any specific medical conditions (e.g., Cancer, Parkinson’s Disease, Motor Neurones Disease, etc.)? If yes, please specify all the medical conditions that you care for:
What equipment/software do you use to aid in providing care (e.g., Nurse Call Systems, Nourish, Nursing Beds, etc.)?
Is your home split into designated floors/units/communities? If so, what care type is provided where?
Do your floors/units/communities have any special names (e.g., Bluebell Unit)?
Do you provide any additional care and support services that are available to your residents at an additional cost? If yes, please specify:
Do you offer any other specialist staff members? If yes, please specify:
Are any of your staff members ambassadors for specific health concerns (e.g., Diabetes, Wound & Pressure, Safeguarding, etc.)? If yes, please specify:
Do your team receive regular ongoing training? If yes, please specify:
How many people are there in your activities team?
Facilities Additional details to the above:
Do you offer a dementia-friendly environment? If yes, please specify:
Please answer the below questions that are specific to the facilities that your home may offer. Please specify where possible: How would you describe the decoration of the bedrooms?
Does it have natural daylight?
Are residents allowed to bring their own furniture or personal items?
Are the rooms furnished? If so, what comes as a standard?
Do you have any rooms that have special features (e.g garden access, stunning views etc.)?
Do your rooms have telephone points for residents to make/receive calls?
How many dining rooms do you have?
How many private dining rooms do you have?
Do you provide special meals for residents and their relatives (e.g. Afternoon Tea, Sunday Roasts etc)?
How would you describe the decoration of the dining rooms?
Does your Head Chef / Catering team have a signature dish?
How often does your menu change?
Are residents given a choice at mealtimes?
Do you provide special meals to residents (e.g. different cuisines, meals for special occasions)? If so, please provide examples.
Do you have mealtime carers/hosts?
Do you offer any special equipment to support residents who need support with eating and drinking?
Do you have any features that make the dining experience special?
How would you describe the decoration of the communal lounges?
Do your communal lounges have TVs?
What else does your communal lounges provide?
Is there anything else that your garden / outdoor areas have to offer?
Do residents get involved in the maintenance of the garden / outdoor areas?
What is your garden / outdoor areas most commonly used for?
If applicable, does your restaurant / café / bistro / bar have a special name?
How many people can fit in this area?
Do you host any special events here?
How would you describe the decoration of this area?
Are there any special features about this area?
How would you describe the decoration of your cinema room?
How many people does your cinema room seat?
How frequently do you hold film screenings?
Do you use your cinema for any other screenings (e.g., Live Sporting Events, Awards Shows, etc.)?
Do you offer cinema-style refreshments?
What kind of films do you show?
Are there any special features about your cinema room?
How would you describe the decoration of your library?
What kind of books do you have?
How do you source your books?
Are there any special features about your library?
Do you have a book club?
Is there computer access for residents?
How would you describe the decoration of your sensory room?
What types of sensory experiences does your sensory room offer?
Who most commonly uses your sensory room?
Do you hold any activities in your sensory room?
What hairdressing services are offered?
What salon services are offered?
What spa services are offered?
What is included in residents’ fees and what services do you have to pay extra for?
How often are hairdressing appointments available?
How often are salon appointments available?
How often are spa appointments available?
Do you have an in-house team or staff that visits?
Are residents allowed to have their own hairdresser / beautician / therapist come to use your facilities?
What kind of activities do you hold for your residents?
What kind of trips and excursions do you take your residents on?
What kind of entertainment do you welcome to the home?
Do you host any events at your home? (e.g., Coffee Mornings)
Do you do any activities/events with your local community?
Do you do any activities/events for charity?
Do you have a "Make Dreams Come True" initiative?
Do animals visit the home?
What kinds of arts and crafts sessions do you hold?
Can residents keep what they make?
Do you hold arts and crafts sessions outside?
What materials do you use in your arts and crafts sessions?
Do you tailor your arts and crafts sessions to special occasions throughout the year?
How would you describe the decoration of your relatives’ area / visitors room?
What is this area / room primarily used for?
General What is your home's entrance way like? What can residents/visitors expect as soon as they walk into your care home?
What is your admission process for new residents?
Do you allow couples to stay together?
Are pets allowed to stay with residents?
Do residents have a say in how the home is run?
Do you host residents and relatives' meetings?
Do you accept volunteers?
Do you offer a trial period? If so, how long for?
What days and times would you like people to be able to book a tour of your home?
What languages do your staff members speak?
What 3 words would you use to describe the atmosphere of your home?
How would you describe your local area?
What is unique about your home?
What sets you apart from your competitors?
Is there anything else that you feel your website should reflect, that it currently doesn't?
